Services
Hospitality operating discipline for branded residences, hotels and mixed-use developments.
Every service starts from the same question: how will this building actually run, and who pays for it? We work across the life of a project, from choosing the brand to the years after handover.
Branded residences
Operating Model Design
How will this building run in year five, and who pays for it?
For developers and investors, asset owners, hotel companies and advisory firms.
Brand Selection and Negotiation
Which brand, and what are you actually agreeing to?
For developers and investors, and non-hospitality brands.
Pre-Opening and Handover
Is the building ready to deliver what buyers were promised?
For developers and hotel companies.
Developer and Brand Representation
Is the other side delivering what the agreement says?
For developers and brands.
Supervisory Services
Does the service still match the brand and the budget?
For hotel and non-hospitality brands.
Brand Advisory
What does your brand mean once owners move in?
For non-hospitality brands and hotel companies.
Hotels and mixed-use
Interim Leadership
Who runs the hotel while you find the right long-term leader?
For hotel owners and management companies.
Strategic Review
Why is the hotel underperforming, and what should change?
For hotel owners, developers and management companies.
Contract Negotiation
Which operator, and what are you agreeing to?
For hotel owners and developers.
Asset Management
Is your operator delivering what the agreement promises?
For hotel owners and investors.
Hotel Pre-Opening
Will the hotel be ready on opening day?
For hotel owners, developers and management companies.
Mixed-Use Operations
Who runs what, and who pays, when hotel, residences and retail share a site?
For developers, owners of mixed-use schemes, hotel owners and management companies.
Each stage has its own decisions
Project Development
Operating Model Design, Brand Selection and Negotiation.
Sales Launch
Developer and Brand Representation.
Pre-Opening and Handover
Pre-Opening and Handover.
Ongoing Operations
Supervisory Services.
If you are a brand, brand advisory runs alongside every stage.
Hotel and mixed-use services apply at every stage.
Who we work with
Developers and investors, owners of mixed-use schemes, hotel companies, non-hospitality brands, and advisory firms that need operational input on a mandate.
Not sure where your project fits? Start with a call.
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