Approach
We bring hospitality expertise to the point where real estate and hospitality meet.
Better decisions, earlier
Advice built on operating experience.
The practice is built on operating experience, not on frameworks or methodologies. We review brand agreements having negotiated them ourselves and lived with the consequences.
This is due diligence on the operating model, the same way developers do due diligence on land, planning and construction. We work on how assets actually operate, not just how they launch.
Our principles
Service the budget can carry
Standards are only real if the people paying for them can afford them year after year.
The right team, employed within local rules
Who employs the team is decided by local rules, not by the brochure.
Costs owners can see
Owners accept what they pay for when they can see what it buys.
One place, many owners
When hotel, residences and retail share a site, the joins between them are designed, not left to chance.
Experience behind the work
Hotels and serviced apartments, every segment
General management of hotels and serviced apartments, from urban mixed-use towers to resort destinations.
Three hotel brands into a new region
Regional brand leadership introducing three international hotel brands to the Middle East.
More than 10 luxury hospitality projects in one destination
Director-level leadership of more than 10 luxury hospitality projects in a destination-scale development.
An integrated coastal resort
Residential operations for a large-scale coastal destination.
Branded residences inside a global hotel company
Supporting a global hospitality company in formalising its branded residences business within its organisation.
Why clients work with us
We know what the other side needs
We have negotiated these agreements for brands, operators, developers and owners, so we know what each will ask of you and why.
Your lawyers read it for the law. We read it for the operation
We tell you what each clause will mean once the building is running.
We stay after handover
Our work continues when owners start paying for the service and asking what they get for it.
We work for you alone
On each project we represent one party only, and take no fees or commissions from the other parties to the transaction.
