Developers sign brand agreements that define how a building operates for the next 20 years. Most attention goes to the brand name and the sales premium it commands. Less goes to what the agreement actually commits the developer and future owners to: fee structures, service delivery obligations, governance arrangements, and the authority the brand holds over operational decisions.
We provide branded residences advisory focused on the operating model. That means working through who manages the building, who employs the staff, how costs are recovered from owners, what standards can change over time, and what happens when things go wrong. These questions need answers before the first unit is sold, because the commitments made during pre-sales constrain everything that follows.
Operating models vary significantly by jurisdiction. A project in Dubai operates under a different regulatory framework than one in Greece, Portugal, or Spain. Employment law, property ownership structures, and tourism licensing all shape what is actually possible. We work across EMEA with specific depth in GCC and Southern European markets.
Legal firms review contracts. Real estate advisors run feasibility. Marketing agencies design the sales strategy. What is often missing is someone who works through how the building will actually operate day to day: staffing, service scope, cost base, owner obligations, and the practical implications of what the brand agreement says on paper.